Frequently Asked Questions

Planning your wedding should feel exciting and personal. Bundaleer’s, experienced team is here to guide you from your first venue viewing through to the final moments of your wedding day.

Set across four acres of rainforest gardens in Brookfield, Bundaleer is one of Brisbane’s established wedding venues, offering garden ceremony locations, dedicated reception spaces and a thoughtfully designed Signature Wedding Experience.

Our Signature Wedding Experience brings together many of the essentials for your celebration, including your ceremony and reception spaces, furniture, linen, roaming canapés served by our staff, BYO beverage service, bar staff, standard glassware, refrigeration, planning support and an experienced team on the day.

Below you’ll find answers to the questions couples most commonly ask about planning a wedding at Bundaleer, including packages and inclusions, catering, BYO beverages, ceremony and reception arrangements, styling, suppliers, venue access, guest transport and wedding-day logistics.

Whether you are planning locally, interstate or from overseas, our team is here to make the process feel organised, considered and easy to navigate.

If you cannot find the answer you are looking for, please contact the Bundaleer team and we will be happy to assist.

Planning & Booking

What does your venue hire include?

Your Signature Wedding Experience includes six hours of exclusive use at Bundaleer, bringing together many of the key elements you would otherwise need to organise separately. This includes your ceremony, outdoor Happy Hour with roaming canapés and bar service, your reception, furniture and linen, BYO beverage service, planning support in the lead-up to your wedding, and an experienced team onsite on the day.

With so much already included, there is less for you to separately hire, coordinate and manage, while still giving you the flexibility to personalise your celebration.

Your Signature Wedding Experience also includes:

  • Your choice of ceremony location
  • A wet-weather ceremony alternative
  • Ceremony guest seating for 32
  • Registry table
  • Powered ceremony site
  • Outdoor Happy Hour space
  • Cocktail furniture for Happy Hour
  • Five roaming canapé courses during Happy Hour
  • Your chosen reception space
  • Reception tables and chairs setup.
  • Linen tablecloths
  • Linen napkins
  • Cocktail furniture where required
  • Cake and gift tables
  • Lectern for speeches
  • Outdoor Gas heating in Winter
  • BYO beverage service
  • RSA-qualified bar staff
  • Standard glassware
  • Refrigeration for your beverages
  • Ice
  • Water throughout your celebration
  • Self-serve tea and coffee station
  • Beverage drop-off and collection arrangements
  • Preparation, chilling and service of your BYO beverages
  • Table clearing throughout your reception
  • Private guest amenities
  • Onsite guest parking
  • Planning support from our experienced wedding team
  • A dedicated Wedding Coordinator on your wedding day
  • Setup of the Bundaleer furniture and inclusions provided as part of your package
  • Pack-down of Bundaleer-provided furniture and equipment after your celebration

Bundaleer is a BYO venue, which means you choose and purchase the beverages you would like your guests to enjoy, while our team takes care of chilling, preparing and serving them throughout your celebration. Standard beverage service includes beer, wine, champagne, soft drinks and other pre-prepared beverages. Couples wanting freshly prepared cocktails or an extensive spirits service can arrange a self-sufficient mobile cocktail or bar service.

Our property has been purposefully created for weddings, with ceremony spaces, reception areas, catering facilities, bar infrastructure, furniture and wet-weather alternatives already onsite. This means many of the elements you would normally need to source separately at a blank-canvas venue are already included in your Bundaleer Signature Wedding Experience.

Reception catering is selected separately from our current menus, and optional styling, additional furniture, and other upgrades can be added depending on how you would like to personalise your day.

When should I book my wedding?

Once you have found the venue that feels right, we recommend securing your date as early as possible.

Bundaleer’s most sought-after dates, particularly Thursdays, Fridays, Saturdays and popular seasonal weekends, can be reserved well in advance. Bookings open up to 18 months ahead, giving you the opportunity to secure your preferred date and begin planning your celebration with confidence.

Enquiring early offers the greatest choice of available dates and helps ensure you do not miss the season or weekend you have been envisioning.

What is the best way to contact us or book a venue viewing?

The best way to contact us is by email, or you can book a venue viewing online through the Contact Us section of this website. Our online booking system shows the available appointment times.

You can also request a phone call time through our Contact Us page, and a member of our team will call you at the time requested.

Weekend viewing appointments are limited due to events being held at the venue, and these times can book out weeks in advance as they are very popular.

If you cannot find a time that suits, we encourage you to email us at info@bundaleer.com with a little more information about your wedding, including your preferred date, estimated guest numbers, and any other details you would like to share.

Can we enjoy the feel of a destination wedding without asking our guests to travel far?

Absolutely. Bundaleer offers the atmosphere of a secluded rainforest destination while remaining conveniently located within Brisbane.

Couples can create a relaxed, immersive wedding experience surrounded by gardens and rainforest, without requiring most guests to pay for flights, extended accommodation or lengthy transfers. Guests can return home after the celebration or choose to make a weekend of it by staying nearby or in Brisbane’s CBD.

It is a wonderful option for couples who love the feeling of a destination wedding but want to keep travel simpler and more affordable for their guests.

Do I need to Hire a Wedding Planner ?

While some couples love having a wedding planner involved, it is completely optional at Bundaleer.

Our experienced team will be there to guide you through the venue side of your planning, including your ceremony and reception arrangements, timings, menu selections, BYO beverages, supplier access, setup requirements and all the important details needed for your day at Bundaleer.

Around three months before your wedding, we will also meet with you for your Wedding Details Appointment, where we will work through your plans together, answer any questions and make sure everything is coming together smoothly.

If you would like extra help with things such as styling, invitations, accommodation, supplier management or coordinating the broader wedding planning process, you are very welcome to engage a wedding planner or stylist.

Every couple plans their wedding a little differently, and our team is here to make the Bundaleer part of the process as easy and enjoyable as possible.

What payment methods do you accept?

We accept payment by bank transfer (EFT) or cash. Your invoice will include our bank details and payment instructions.

Do you offer weekday wedding packages?

Yes, we offer weekday wedding packages at lower rates than our peak wedding days. Please see our wedding packages for full pricing and inclusions.

Do you offer ceremony-only or elopement packages?

Yes, we do. Our ceremony-only and elopement packages are available Monday to Thursday, subject to availability.

These intimate options are perfect for couples planning a beautifully relaxed celebration with their closest family and friends. Further details, inclusions and pricing can be found on our wedding packages.

Are there minimum guest numbers for weddings?

Minimum guest numbers apply depending on the day of the week and package selected.

Saturday weddings: minimum 70 guests
Friday and Sunday weddings: minimum 50 guests
Monday to Thursday weddings: minimum 40 guests

If your final guest numbers fall below the applicable minimum, your wedding can still proceed, however charges will be based on the minimum guest numbers for that day.

Do you offer payment plans?

Bundaleer offers payment arrangements, allowing couples to spread payments toward their wedding balance in the lead-up to their wedding day.

Many couples choose to make progressive payments over time to assist with budgeting and planning.

As Bundaleer reserves and holds your wedding date exclusively for your event, all payments made are non-refundable. All payment due dates are outlined within your booking documentation, with final payment required no later than 21 days prior to the wedding date.

Do you offer menu tastings?

As Bundaleer is an exclusive-use wedding venue, our experianced chefs and kitchen team are focused on preparing and delivering the wedding or event taking place on the day. For this reason, we are unable to offer individual menu tastings around our event schedule.

Our menus have been carefully designed through years of catering weddings and events at Bundaleer. If you have any questions about menu options, dietary requirements, or which dining style may best suit your wedding, our team will be happy to guide you through the choices.

Should we consider wedding insurance?

While not mandatory, we encourage couples to consider wedding insurance for additional peace of mind when planning their wedding day.


Planning Support

Will Bundaleer assist us during the planning process?

Absolutely. From the moment you book through to the final moments of your wedding day, the Bundaleer team is here to provide thoughtful guidance, genuine support and the reassurance of an experienced venue team by your side.

Your Wedding Details Appointment will give us the opportunity to work through the important elements of your celebration together, including timings, catering, styling, suppliers, BYO beverages and wedding-day arrangements.

Should questions arise at any stage, you are warmly invited to contact our team by phone or email, or arrange a Zoom appointment when a more detailed conversation would be helpful. We are always happy to offer guidance and help make planning your Bundaleer wedding feel relaxed, organised and beautifully supported.

What is a Wedding Details Appointment and when is it usually held?

Your Wedding Details Appointment is designed to help bring everything together in the lead-up to your wedding day. During the appointment, we will go through your wedding details, timings, supplier arrangements, beverage planning and other important information to help ensure everything feels organised, relaxed and ready for your special day.

Bundaleer offers both in-person and Zoom Wedding Details Appointments, which are usually held approximately 3 months prior to your wedding date and can be booked through the Contact Us section of our website.

I’m overseas trying to organise a wedding in Brisbane — will you still be able to help?

Absolutely. Bundaleer regularly works with interstate and overseas couples and we are happy to assist throughout the planning process from afar.

We offer Zoom appointments, phone consultations and email support to help make planning your wedding as easy and stress-free as possible, no matter where you are located.

Are you available for appointments, drop-offs, setups or pickups after hours or on public holidays?

Appointments, drop-offs, setups and pickups are available during Bundaleer’s operating hours by appointment only.

You can request an appointment through our Contact us page, where available appointment times are listed for both weekdays and weekends up to 3 months in advance.

Due to the nature of weddings and events, our operating days and availability can vary. Some days may also be closed to allow our team time to rest between events.

Please note that access to the property is not permitted while weddings or private events are in progress, about to begin, or when the venue is closed.


Venue Access & Property

When was Bundaleer established?

Bundaleer was established in 1959 and has been part of the Brookfield community for more than 65 years.

Originally part of a dairy farm, Bundaleer evolved into a popular destination for functions and celebrations, with generations of Brisbane families sharing memories of events held here over the decades.

Today, Bundaleer continues that tradition as a family-owned wedding and events venue, while preserving the gardens, character and history that make the property so special.

Do we have exclusive use of the venue?

Yes. Your wedding will have exclusive use of your venue space throughout your celebration, so you won’t be sharing it with another wedding or private event.

This allows you and your guests to enjoy the Bundaleer experience privately, with our team focused on your celebration.

Can we access the venue early on the day of our wedding?

Yes. Access to Bundaleer begins from 11:00 am on your wedding day, giving you and your pre-arranged suppliers time to deliver items, complete styling and prepare for your celebration.

Our team may still be completing final venue preparations during this time, including cleaning, gardening, maintenance and presentation of the grounds, so some areas may still be in preparation when you first arrive. Everything will be completed in time for your celebration.

Earlier access may be available by prior written approval, however it cannot be guaranteed due to our event and preparation schedule.

For safety, we ask that clients and suppliers remain clear of any areas where our team is using machinery or completing venue preparations.

Clients and suppliers are responsible for unloading, transporting and setting up their own personal or externally supplied items. Our team will provide access, orientation and assistance where possible, while remaining focused on preparing the venue for your wedding.

Can we visit the venue without an appointment?

Bundaleer is private property and an exclusive wedding venue, visits are by appointment only.

This helps us protect the privacy of our couples, maintain the presentation of the venue and gardens for upcoming weddings and events, and ensure our team knows who is on the property.

For the security of the venue, Bundaleer is also alarmed and monitored outside of approved access times, so please always arrange your visit with our team before attending.

We have already booked. Can we bring our suppliers, family or friends to visit the venue?

Of course. Once your wedding is booked, you are very welcome to arrange a return visit with family, friends or your chosen suppliers.

We know how special it can be to share the venue with the people helping bring your celebration together. To ensure our team is ready to welcome you and give you the time and access you need, all visits must be arranged in advance by emailing info@bundaleer.com.

As Bundaleer is a private, exclusive-use venue, access is only available by confirmed appointment. To ensure every couple enjoys privacy on their wedding day, visits are not available while another wedding or private event is taking place, being prepared for, or when the venue is closed.

Weekend appointments are limited due to our wedding schedule and can book several months in advance, so we recommend planning ahead where possible. Our team will always do their best to find a suitable time and make your visit feel relaxed, helpful and enjoyable.

I was a guest at a wedding and lost an item. What happens to it?

Any lost property found after a wedding is placed with the couple’s collection items for pickup.

If you think you may have left something behind, we recommend contacting the couple directly, as they will be able to check with their belongings when they collect them.

Please keep in mind that Bundaleer may be closed the following day, particularly on Sundays or public holidays.

What time can guests arrive?

Guests may arrive from 20 minutes prior to your ceremony or event start time. If guests arrive earlier, we kindly ask that they wait outside the venue, as our team will still be busy setting up and preparing for your special day.

Is there parking onsite?

Yes, there is ample onsite parking available for you and your guests.

What is the best way for guests to get home after the wedding?

As Bundaleer is located in Brisbane’s western suburbs, guests commonly travel to and from the venue via Uber, taxi, private transfer or pre-arranged bus services.

We recommend organising transport ahead of time, particularly for evening departures, weekends and larger weddings, as rideshare and taxi availability may be limited at certain times.

For added convenience, guests may also wish to pre-book their return transport using services such as Uber Reserve or local transport providers.

Can guests leave cars at the venue overnight?

Limited overnight parking is available by prior arrangement. Any vehicles left at the venue overnight are done so at the owner’s risk and we kindly ask that they are collected by 12pm the following day.

While reasonable care is taken, Bundaleer cannot accept responsibility for vehicles left onsite.

Is there a wet weather backup for our ceremony?

Yes, each venue has an undercover ceremony backup option available in wet weather.

Does the venue have accessible bathroom facilities?

Most standard wheelchairs can access and fit within our bathroom facilities, and one cubicle includes a support handrail for additional assistance. However, the bathroom, toilet, and space may be limited for larger or specialised wheelchairs.

Many areas of Bundaleer have even pathways, although some parts of the property include stairs. We encourage couples to consider the individual access requirements of their guests and, where possible, arrange a venue visit in advance to view the relevant areas and plan ahead.

Our team is also happy to discuss any specific mobility or accessibility requirements before the wedding.

Is there a getting-ready room or accommodation onsite?

Bundaleer does not offer onsite accommodation or a dedicated getting-ready suite. However, we do have a room available for touch-ups or outfit changes during the evening if needed.

As Bundaleer is conveniently located within Brisbane’s western suburbs, many couples choose to stay at accommodation of their choice either nearby or within Brisbane CBD, South Bank or surrounding areas prior to their wedding day.

What accommodation options are close to Bundaleer for our guests to stay?

There are a range of accommodation options located within close driving distance of Bundaleer Rainforest Gardens, including boutique hotels, apartments, Airbnb stays and Brisbane CBD accommodation.

Some popular nearby options include Essence Suites Taringa, Jephson Hotel Toowong, and a variety of Airbnb accommodation throughout Brookfield, Kenmore, Chapel Hill and the surrounding western suburbs.

Many guests also choose to stay within Brisbane CBD, South Bank or Fortitude Valley and travel to Bundaleer via Uber, taxi or private transport.


Ceremony & Reception

What time can the reception finish?

Our standard wedding package includes 6 hours of event time from your ceremony start time.

Couples may choose to extend their reception, subject to Bundaleer’s latest finish times and applicable extension fees.

Our latest finish times are:

Friday & Saturday: 11:00pm
Monday to Thursday: 10:00pm
Sunday: 9:00pm

Extension options and pricing can be discussed during the booking and planning process.

Can we extend our finish time on the night?

No, any extension to your finish time must be arranged prior to your wedding day.

What table layout is best for maximising dance floor and reception space?

Long banquet-style tables are generally the best option for maximising dance floor and reception space when compared to round tables, as they create a more open and spacious reception layout.

When is the best time to cut the wedding cake?

We often recommend cutting your cake shortly after your reception entrance, while guests are gathered and focused on you both. It also creates a lovely photo moment and helps the evening flow smoothly.

Please follow your cake maker’s advice regarding delivery, refrigeration, display time and any dietary or allergen requirements.

Will someone be there on the day to help everything run smoothly?

Absolutely. Our experienced Bundaleer team will be onsite throughout your celebration, helping guide the flow of the day and ensuring everything comes together seamlessly.

From welcoming suppliers and coordinating key moments to supporting you and your guests, our team will be there throughout the celebration.

Do you provide a Master of Ceremonies (MC) for the reception?

While Bundaleer does not provide an in-house MC service, many couples choose to arrange their own MC for the evening. This may be a friend, family member, celebrant, DJ or professional MC, depending on the style and atmosphere they would like for their celebration.

Can we invite additional guests to the ceremony only and not the reception?

Yes, absolutely. After the ceremony, your MC can invite guests who are staying for the reception to head to the canapé area and thank those attending the ceremony only for coming.

What happens to our alcohol, cake and decorations after the wedding?

With a little forward planning, many couples are able to take everything home at the end of the evening and avoid returning the following day.

We recommend arranging several suitable vehicles and nominating sober family members or friends to assist with transporting any remaining alcohol, cake, decorations and personal belongings.

Valuable items, including wishing well cards, gifts and personal keepsakes, should always be taken with you on the night.

Any items left onsite will be carefully placed on collection trolleys and made available for pickup between 10:00 am and 11:00 am the following day, provided Bundaleer is open. If the venue is closed, our team will arrange an alternative collection time with you.

For next-day collections, we encourage you not to underestimate the amount of vehicle space that may be required, particularly for leftover alcohol, styling items and decorations. Arranging sufficient vehicles will help ensure everything can be collected efficiently and avoid multiple return trips.

Any guest lost property located after the event will also be placed on the collection trolleys for pickup at the scheduled collection time.


Catering & Beverages

Can dietary requirements and allergies be catered for?

Yes — our experianced chef team is happy to accommodate most dietary requirements, allergies and food intolerances where possible when advised in advance.

While every reasonable effort is made to minimise cross-contamination, Bundaleer Rainforest Gardens and Chefs cannot guarantee that meals will be completely free from allergen traces due to shared kitchen environments, food preparation processes, ingredient sourcing and supplier manufacturing conditions.

Some ingredients used at the venue may also be manufactured or packaged in facilities that handle common allergens including nuts, dairy, gluten, seafood and eggs.

Guests with severe allergies, anaphylaxis or complex dietary conditions are encouraged to notify the couple and venue prior to the wedding and may wish to consider supplying their own food if they are uncomfortable with the residual risk of cross-contamination.

Can we choose our own caterer?

Bundaleer provides its own catering as part of the wedding experience, so outside catering is not permitted.

Our menus and service have been designed specifically for weddings at Bundaleer, allowing our kitchen, coordination and service teams to work together throughout your celebration. This helps ensure consistent food quality, timing and service, while giving you one less supplier to organise separately.

Do you provide table service for drinks?

Our team provides table service for meals and keeps guest tables cleared throughout the reception.

Beer, wine and champagne are served from the bar, allowing guests to choose from the drinks you have personally selected for your celebration.

Water is provided to guest tables throughout the reception, while our team ensures beverage service remains smooth, welcoming and responsibly managed.

Can we have cocktails or spirits at our wedding?

As a BYO venue, you are welcome to supply your own beverages for your wedding or event. Our staff can serve standard beverages provided by you, including water, soft drinks, beer, wine, champagne and other per-prepared drinks.

Please note that Bundaleer’s standard beverage service does not include cocktail preparation or a full spirits/bar service. If you would like cocktails, mixed drinks, espresso martinis or an extensive spirits service at your wedding, you will need to engage a fully self-sufficient mobile bar or cocktail service to provide this for your guests.

For safety, licensing and responsible service reasons, all alcohol brought onto the property must be commercially produced, sealed, and clearly labelled. Homemade, home-brewed, decanted or unlabelled alcohol is not permitted.

Can we have a cocktail cart during canapés?

Yes, absolutely. Cocktail carts may be permitted during canapés or your wedding reception with prior approval from Bundaleer.

Your chosen supplier will need to meet our venue and operational requirements and take care of their own setup, service, pack down and removal. They’ll also need to provide any cocktail-specific glassware required, as Bundaleer does not stock cocktail glasses.

To help us look after our grounds, cocktail carts cannot be set up on grassed areas, but we’ll be happy to guide your supplier to a suitable approved location.

What is included with your BYO beverage service?

Bundaleer’s BYO beverage service gives you the freedom to curate a drinks selection that reflects your tastes, guest preferences and budget—without the traditional venue beverage mark-ups.

Our service includes RSA-qualified staff, standard glassware for wine, champagne and non-alcoholic beverages, along with water and ice throughout your reception.

Couples simply supply their preferred alcohol, soft drinks and any specialty beverages they would like served. This allows you to choose the brands, quantities and price points that suit your celebration while still enjoying polished, professionally managed beverage service.

Drop-off arrangements, recommended quantities and service details will be discussed with you during the planning process.

When can we drop off our BYO drinks?

To ensure your beverages are properly chilled and ready for service, BYO drinks are delivered at 10:00 am on the scheduled weekday prior to your wedding.

While the Bundaleer team is onsite throughout the weekend, our full attention is dedicated to the weddings and events taking place. For this reason, beverage drop-offs are scheduled on weekdays only, allowing our team to receive, store and prepare your drinks with the care and attention required.

Your confirmed drop-off date and time will be arranged during your Wedding Details Appointment, approximately three months before your celebration.

When you arrive, Bundaleer trolleys will be available to make unloading simple and convenient. Once your drinks have been placed securely onto the trolleys, our team will take care of transferring them to the cool rooms and preparing everything for your wedding day.

Bundaleer provides water and ice, while couples supply their preferred soft drinks and alcoholic beverages for guests.

Please note that all beverages delivered to Bundaleer that require chilling are placed directly into our cool rooms and chilled upon arrival. As many beverage suppliers will only accept returns of unopened cartons that have not been chilled, we recommend ordering thoughtfully and avoiding excessive quantities where possible.

Unopened cartons can take 24 hours or longer to chill properly. For this reason, we are unable to keep selected cartons unchilled or cool additional cartons on demand during the event. This helps ensure all beverages are consistently cold and ready for service throughout your celebration.

Who unloads our drinks, and do you provide trolleys?

Clients and suppliers are responsible for unloading drinks from their vehicle, but we make the process as easy as possible. We have ample sturdy trolleys available onsite that are well suited to transporting cartons, beverages and other items.

Once your drinks are loaded onto our trolley’s, simply leave them with us and our team will take them from there and move them to the appropriate storage or refrigeration area.

If you do need a hand unloading, please let a member of our team know and we’ll be happy to assist where we can.

What happens to our beverages at the end of the night?

At the end of your celebration, our team will gather any remaining beverages and load them onto our collection trolleys, ready for you to take home.

You’re welcome to collect them at the end of the night, or they can be collected at a suitable day and time arranged by Bundaleer.

Do you offer children’s pricing?

Yes. Children’s meals are available for $50 each. Children who do not require a meal are complimentary; however, they must still be included in your final attendance numbers if they require a seat at the table.

How much are supplier meals?

Supplier meals are $50 each.

Can our wedding cake be dropped off the day before?

Wedding cakes are required to be delivered on the day of your wedding at a time arranged with Bundaleer in advance.

In line with food safety and health regulations, your chosen cake supplier is responsible for the delivery, setup, presentation and removal of any cake-related items following the event.

Please note that Bundaleer is unable to provide cake refrigeration or long-term storage unless arranged prior to the wedding day.

Do You Offer Food Truck Style Weddings?

Bundaleer offers a limited number of food truck style weddings on select available dates throughout the year, typically suited to shorter lead times and cocktail-style celebrations.

Food trucks can create a relaxed, modern and social dining experience within our rainforest and garden wedding venue setting. As Bundaleer’s kitchen facilities are not operated during external food truck service, this option is available for cocktail-style receptions only.

To protect the presentation and condition of our gardens and lawns, food trucks and catering vehicles are not permitted to drive onto grassed areas of the property. All external suppliers must remain fully self-sufficient and provide their own equipment, power, staffing and pack down arrangements.

We encourage couples considering a food truck wedding to speak with the Bundaleer team early in the planning process so suitable access and setup arrangements can be discussed along with a suitable date.


Styling, Decorations & Suppliers

What happens when we arrive for an approved day-before drop-off or setup?

A member of our team will meet you at your confirmed arrival time, provide access to the approved areas and make trolleys available to assist with unloading beverages, decorations and other pre-arranged items.

Day-before access is intended for deliveries and preliminary setup. As final preparations continue closer to your celebration, our grounds and operations team may still be onsite completing mowing, gardening, cleaning, maintenance and other venue presentation tasks. Some areas may therefore not yet appear fully wedding-ready.

Our grounds and operations team will always make every reasonable effort to avoid working with machinery in areas where clients or suppliers are actively setting up. However, due to weather, event schedules, site conditions or other unforeseen circumstances, there may occasionally be times when essential work needs to continue nearby.

For everyone’s safety, please remain well clear of mowers, machinery and any areas where our team is actively working, and allow them to complete their work.

While our team will assist with access and orientation, clients and suppliers remain responsible for unloading, transporting and arranging their own items. As our team may also be attending to venue preparations and other scheduled appointments, continuous assistance throughout your access period cannot be guaranteed.

What time can suppliers access the venue on our wedding day?

Suppliers and stylists are welcome to access Bundaleer from 11:00 am on the day of your wedding, unless an alternative time has been arranged with our team in advance.

As Bundaleer is a private, secured and alarmed property, all supplier arrivals, deliveries and setup times need to be confirmed beforehand. This allows our team to prepare for their arrival, provide access where required and help the setup process run smoothly.

We strongly recommend sharing the confirmed access arrangements with each of your suppliers ahead of the day, along with a copy of Bundaleer’s Supplier Terms, so they are familiar with our access, setup, safety and pack-down requirements.

All setup, deliveries and pack-down must take place within the times approved by Bundaleer.

Can we access the venue before our wedding day for a rehearsal or setup?

Access prior to your wedding day is limited and always subject to Bundaleer’s availability and approval. As Bundaleer is a exclusive wedding and events venue, the property may still be in use in the lead-up to your wedding day.

For this reason, day-before access and setup availability cannot be guaranteed, and approval for access does not necessarily mean the venue will already be fully set up or presentation-ready for your wedding at that time.

Where available, limited access may be arranged for rehearsals or selected pre-approved setup only, at a time confirmed by Bundaleer in writing in advance.

Any items brought to the venue before the wedding day are left at the client’s own risk. While care is taken, Bundaleer cannot guarantee the security or safekeeping of items left onsite overnight.

Please note that access to the property is not permitted while weddings or events are in progress or about to begin.

Can we store decorating items at the venue the day before?

Decorating items should be delivered on the day of your wedding unless otherwise approved in advance. As storage space is limited, we are unable to guarantee storage prior to your event.

Are there any restrictions for items placed on the lawns or gardens?

To help protect our lawns, gardens and irrigation systems, heavy items or structures such as portable dance floors, staging, mobile bar services, vehicles and large installations are not permitted on grassed areas.

Please discuss any larger styling items or installations with our team during the planning process so we can help ensure they are suitable for the venue.

Do you offer decorating or styling services?

Bundaleer has a curated collection of styling items available for couples who would like us to take care of some of the finishing touches. You can view our available options in our In House Styling Guide

You are also welcome to bring your own decorations or engage a stylist, florist or other supplier to personalise the space.

If you choose to bring your own styling or decorations, these will need to be set up and packed down by you or your chosen suppliers, as our team is unable to provide setup services for externally supplied items.

Can the Bundaleer team set up decorations that we supply?

While we would love to help with everything, our team’s focus on your wedding day is preparing the venue, coordinating your celebration, looking after your guests and delivering your food and beverage service.

For this reason, we are unable to set up, style, install or place externally supplied items such as name cards, menus, table numbers, signage, florals or decorations.

You are welcome to arrange these details yourself or through your stylist, florist, wedding planner or another nominated supplier or family member.

We will be happy to discuss access and setup arrangements with you beforehand so everyone knows what to expect on the day.

Do we need to pack everything up at the end of the night?

Bundaleer will assist by placing personal décor items onto collection trolleys at the conclusion of the event to assist with collection where possible. Clients and suppliers remain responsible for the pack down, collection and removal of all personal items, styling items and equipment brought onto the property.

We strongly recommend all valuable items, wishing well cards and personal belongings are taken with you on the night.

External suppliers are responsible for packing down and removing their own equipment, installations, packaging and waste.

When should suppliers begin pack down at the end of the night?

To help ensure a smooth finish to the evening and allow suppliers adequate time to pack down and exit the venue comfortably, we generally recommend that suppliers such as DJs and other evening vendors begin pack down approximately 15 minutes prior to the scheduled finish time where appropriate.

Are suppliers required to remove everything they bring onsite?

Yes. Each supplier is responsible for removing all equipment, installations, styling pieces, packaging, food items and waste they bring onto the property within their approved pack-down time.

As Bundaleer is a private and alarmed venue outside approved access hours, suppliers should not plan to leave items onsite for collection at a later time unless this has been arranged with our team in advance.

We ask you provide each supplier with a copy of our Supplier Terms before the wedding day so they are familiar with the venue’s access, setup, safety and pack-down requirements.

Can we have a photo booth at our wedding?

Yes — photo booths are always a fun addition to the reception and are welcome at Bundaleer. We do recommend discussing your reception layout and guest numbers with your supplier beforehand, as photo booths can require a considerable amount of space within the reception area depending on the style and setup selected.

Do you provide AV equipment or microphones?

No, Bundaleer does not provide AV equipment onsite. Your suppliers will need to provide any sound equipment, microphones, speakers, lighting, extension leads and other equipment required for their services.

Are there noise restrictions?

Yes. To respect our surroundings and neighbours, all music and amplified sound must remain within Bundaleer’s venue requirements and comply with directions from our team on the day.

Can we bring a band?

To help preserve the peaceful rainforest atmosphere and respect neighbouring properties, full bands are not permitted at Bundaleer. However, couples are welcome to include softer live music options such as acoustic performers, string quartets or live singers.


Venue Rules & Restrictions

Is smoking permitted at the venue?

Yes, smoking is permitted in outdoor designated areas

Do you allow candles?

Yes, candles are permitted at Bundaleer, however candles must be fully enclosed (such as glass hurricanes, votives, lanterns or cylinder vases) to help protect our tables, linens and venue property from wax damage, reduce fire risk, and help prevent candles from blowing out during the event.

Are there any items we cannot bring to the venue?

For the safety of our venue, guests and surrounding environment, the following items are not permitted:

  • manufactured confetti products (including manufactured biodegradable) 
  • fireworks
  • smoke machines within indoor venue spaces
  • fire pits
  • unenclosed candles
  • drum kits

Are there any restrictions for items placed on the lawns or gardens?

To help us care for Bundaleer’s lawns, gardens and irrigation systems, some items and equipment cannot be placed or set up on grassed areas. This includes vehicles, cocktail carts, portable dance floors, staging and other heavy equipment or installations.

If you’re planning something a little different for your celebration, please chat with our team beforehand. We’ll be happy to help identify a suitable location and make sure everything works beautifully within the venue.

Does the venue allow confetti?

Guests are welcome to use natural throw options such as fresh or dried flower petals.

Manufactured confetti products are not permitted at Bundaleer, including biodegradable, dissolving or water-soluble confetti, as these products can take significant time to break down and may stain venue furniture, paths and surrounding areas or affect the presentation of the venue grounds and gardens, and impact the surrounding natural environment.

Are cold spark machines permitted?

Cold spark machines are not permitted inside the Marquee or Treetops Room.

They may, however, be used outdoors in suitable outdoor areas with prior approval from Bundaleer. We simply ask that you let us know in advance so we can confirm the proposed location and ensure the setup is appropriate for the venue.

Cold spark machines must be supplied and operated by a suitably qualified and insured professional, with all required safety clearances and applicable licensing requirements followed.

We love seeing couples create those special celebratory moments and are always happy to work with your supplier to find a suitable location.

Can we bring our pet for the ceremony and photos?

Yes, pets are welcome to join you for your ceremony and photos. They will then need to be taken home before the reception due to current health and food regulations.

Can it get cold at Bundaleer during winter weddings?

As Bundaleer is set within a rainforest garden environment, winter evenings can become cooler, particularly later at night and within outdoor areas of the venue.

For guest comfort, our reception areas are heated and outdoor heating is also provided during the cooler months. We still recommend guests bring a light jacket or wrap, especially for outdoor ceremonies or evening celebrations.



Additional Information.

Is information about Bundaleer Rainforest Gardens on third-party websites always accurate?

While we do our best to keep information consistent, details listed on third-party websites may not always be accurate or up to date.

For the most current information regarding packages, pricing, inclusions, availability, venue policies and other details, please refer to the official Bundaleer Rainforest Gardens website (this website) or contact our team directly.

Please note:

The information provided within these FAQs is intended as a general guide only and may be updated or amended by Bundaleer Rainforest Gardens at any time.

Where applicable, specific arrangements confirmed by Bundaleer in writing or within your booking documentation will apply.