Supplier Terms & Conditions

(Bundaleer Rainforest Gardens – Queensland, Australia)

1. Application of These Terms

These Supplier Terms & Conditions (“Terms”) apply to all external suppliers attending, accessing, delivering to, or performing any work or services at Bundaleer Rainforest Gardens (“Bundaleer”).

By entering the property, delivering goods, or performing any services, each supplier irrevocably acknowledges and agrees to be bound by these Terms.

2. Independent Supplier Status

All suppliers are engaged directly by the client and act as independent contractors.

Bundaleer:

  • does not engage, employ, appoint, or contract any supplier;
  • does not supervise, direct, or control supplier services; and
  • accepts no responsibility for supplier performance, delivery, conduct, or outcomes.

Nothing in these Terms creates any relationship of employment, agency, partnership, or joint venture.

3. Self-Sufficient Operation

Bundaleer does not provide equipment, infrastructure, utilities, or operational support.

Suppliers must be fully self-sufficient, including (without limitation):

  • Extension leads, power boards, and cabling
  • Audio-visual equipment, speakers, and lighting
  • Tools, ladders, and installation equipment
  • Shelter, coverings, and weather protection
  • Refrigeration, storage, and food handling facilities

Suppliers must provide all labour, tools, transport, equipment, protective materials, and handling arrangements necessary to deliver, install, service, pack down, and remove their goods and services without reliance on Bundaleer.

4. Power & Electrical

Power access is not guaranteed. Availability, outlet locations, and load capacity may vary.

Where power is accessed:

  • it is entirely at the supplier’s risk;
  • suppliers are responsible for load management and safe connection; and
  • all equipment must comply with applicable Australian Standards.

Bundaleer reserves the right, at its absolute discretion, to refuse, disconnect, or remove any unsafe or non-compliant electrical equipment.

5. Insurance

Suppliers must maintain current Public Liability Insurance appropriate to their activities, with a minimum cover of $20,000,000 (or such higher amount as reasonably required).

Suppliers warrant that:

  • their insurance is valid and current; and
  • it covers all services performed at the venue.

Bundaleer may request evidence of insurance at any time.

6. Damage & Site Care, Packdown & Removal

Suppliers are fully responsible for any loss or damage caused to:

  • buildings
  • grounds
  • landscaping
  • fixtures or infrastructure

The supplier must indemnify Bundaleer for all costs of repair, replacement, or reinstatement.

Suppliers must:

  • remove all equipment and waste; and
  • leave the site in a clean, safe, and orderly condition.
  • remove all items, materials, decorations, packaging, food items, and rubbish brought onto the property by or on behalf of the Supplier; and complete pack down and removal within the times directed by Bundaleer.

This includes, without limitation:

  • styling items
  • florals
  • arbours
  • signage
  • tables, plinths, and display items
  • audio-visual equipment
  • lighting
  • catering equipment
  • service items
  • cake stands, cake tables, knives, utensils, and accessories
  • boxes, wrapping, storage containers, and rubbish

No item is to be left onsite unless approved by Bundaleer in writing prior to the event.

Any item left at the venue may be removed, relocated, stored, or disposed of by Bundaleer if necessary. Bundaleer accepts no responsibility for loss of or damage to items left onsite.

7. Food & Beverage Responsibility

Any supplier providing food or beverage is solely responsible for:

  • preparation
  • storage
  • transport
  • handling and service

Suppliers must comply with all applicable laws, including:

  • Food Act 2006 (QLD)
  • Food Safety Standards Australia New Zealand

All required licences, permits, and approvals must be held and maintained.

Wedding Cakes, Food & Dessert Items

Any supplier providing a wedding cake, dessert table, pastries, sweets, or other edible items is solely responsible for:

  • preparation
  • ingredients
  • allergen management
  • food safety compliance
  • storage
  • transport
  • delivery timing
  • handling
  • on-site setup and presentation
  • serving instructions, where applicable

The Supplier must ensure that all cake and dessert items are delivered in an appropriate condition and are suitable for the event conditions, including transport, temperature, display duration, and outdoor venue conditions where relevant.

Bundaleer is not responsible for:

  • the quality, condition, or structural integrity of any cake or dessert item;
  • melting, collapse, spoilage, or deterioration caused by weather, temperature, transport, or display conditions;
  • allergen issues, ingredient disputes, or food safety incidents;
  • late delivery, incorrect delivery, or failure to deliver; or
  • the serving, handling, cutting, pack down, or removal of any cake or dessert item by the Supplier, the client, or any third party.

Where refrigeration, power, cold storage, serving equipment, utensils, cutting tools, or any other support is required for a cake or dessert item, this must be arranged in advance and approved by Bundaleer. Availability of such facilities or support is not guaranteed.

The Supplier must remove all cake-related items from the venue after the event, including stands, knives, platters, florals, supports, containers, packaging, leftovers, and waste, unless otherwise agreed in writing.

8. Music & Licensing

Bundaleer does not supply, control, manage, or authorise:

  • music
  • audio systems
  • sound equipment

All responsibility for:

  • music selection
  • equipment
  • licensing compliance
  • copyright obligations

rests solely with the supplier and/or client.

This includes (without limitation) obligations under:

  • APRA AMCOS
  • PPCA

Suppliers warrant full compliance with all applicable copyright laws.

9. Equipment & Security

All equipment is brought onsite entirely at the supplier’s risk.

Bundaleer is not liable for:

  • loss
  • theft
  • damage

Suppliers must ensure all equipment is properly secured and supervised at all times.

10. Site Access & Conduct

Suppliers must:

  • comply with all directions from Bundaleer staff
  • access the site only at approved times
  • use designated access points and areas
  • operate safely, professionally, and lawfully

Bundaleer may, at its discretion:

  • restrict access
  • relocate setups
  • require modification of services
  • remove any supplier

Suppliers must promptly remove or relocate any installation, equipment, or item if directed by Bundaleer for safety, operational, presentation, or compliance reasons.

11. Noise & Curfew

Suppliers must ensure all noise is controlled at all times, including:

  • music
  • amplified sound
  • equipment operation
  • vehicle movement
  • pack-down activities

Suppliers must comply immediately with any direction from Bundaleer regarding noise.

All noise must cease at the directed curfew time. No extensions apply unless approved in writing.

Bundaleer may:

  • reduce sound levels
  • disconnect equipment
  • stop services
  • remove suppliers

to ensure compliance.

12. Emergency Conditions & Weather

Bundaleer is an outdoor venue subject to environmental conditions.

Where Bundaleer reasonably determines that conditions are unsafe or may pose a risk, it may take any action necessary, including:

  • delaying or suspending services
  • stopping operations
  • closing areas
  • requiring evacuation

Suppliers must comply immediately with all directions.

Suppliers are responsible for ensuring their equipment and setup is safe for all conditions.

13. Limitation of Liability

To the maximum extent permitted by law (including the Competition and Consumer Act 2010 (Cth)):

Bundaleer excludes all liability for any loss, damage, injury, delay, or disruption arising from:

  • supplier activities or services
  • equipment or setup
  • weather or environmental conditions
  • emergency situations
  • actions taken for safety or compliance

Nothing in these Terms excludes, restricts, or modifies any rights under the Australian Consumer Law that cannot be excluded.

14. Indemnity

The Supplier indemnifies and must keep indemnified Bundaleer Rainforest Gardens, its owners, employees, contractors, and agents (“Indemnified Parties”) from and against all claims, demands, actions, losses, damages, liabilities, costs, and expenses (including legal costs on a full indemnity basis) arising out of or in connection with:

(a) the Supplier’s attendance at, use of, or activities at the venue;
(b) any act or omission of the Supplier or its personnel;
(c) any breach of these Terms;
(d) any damage to property; or
(e) any personal injury or death,

except to the extent caused by the negligence or wilful misconduct of Bundaleer.

15. Right of Refusal

Bundaleer may, at its absolute discretion:

  • refuse entry
  • stop services
  • remove any supplier

where:

  • these Terms are breached; or
  • safety, compliance, or operations are impacted.

16. Governing Law

These Terms are governed by the laws of Queensland, Australia.

The parties submit to the exclusive jurisdiction of the courts of Queensland.

17. Entire Agreement

These Terms constitute the entire agreement in relation to supplier access and operation at Bundaleer and supersede all prior understandings or representations.